Walkabout is a digital management tool that streamlines the monitoring, controlling and assigning of all functions and tasks within an organisation to ensure accountability and efficiency.
SUCCESS
The key to a successful organisation is an effective workforce and without an efficient method of working, none of this is possible.
FOCUS & ENGAGEMENT
To become more effective, keep everyone focused and engaged on what's really important.
BUSINESS VALUE
Concentrate on delivering value to the business and customers by reducing time and effort spent on tasks that add no value and expedite execution, delivery & results!
Work
Anywhere
Walkabout provides a mechanism to:
Define WHAT needs to get done Define How it needs to be done Measure how well it is dones Measure the Impact
of the global workforce do not work at desks and are harder to engage
OF EMPLOYEES WORK REMOTELY AT LEAST PART TIME
of employees give the minimum effort required and will leave for even a slightly better offer
Employees who are engaged are
more likely to report “excellent” performance
of employees say they miss out on crucial company communication
the estimated time the average person spends on their mobile phones daily
HOW IT WORKS:
Walkabout helps identify all the duties and processes to be followed and provides each manager and team member access to their area of accountability for transparency on their contribution to the organisation
Accountability
Give each manager and team member access to their area of accountability
Focus
Identify duties and processes to be followed for each functional area & function in your organisation
Standards
Set standards by assessing productivity & quality
Work Remotely
Keep your work on track while you're on-the-go with your mobile phone or tablet
Reporting
Track progress & improvement with flexible reports
Communication
Communicate important information with message broadcasts or ask questions to get valuable feedback. Start individual or group chats and discuss in real-time.
Tasks
Create Tasks to plan, streamline and optimise work and workloads
Issue Resolution
Report issues for immediate action and view progress & details throughout
Benefits:
- Remote Management
- Clear Objectives & Measurements
- Streamline Strategy & Targets
- Improve Productivity & Efficiency
- Transparency
- Detailed Reporting
- Greater Operational Insights
- Make Informed Decisions
- Proof of work done
- Collaboration
- Accountability
- Increased management capabilities
- Effective Communication
Work Remotely
Keep your work on track while you're on-the-go with your mobile phone or tablet
The Walkabout app simplifies actions & requirements with Step-by-step templates of items to be followed for successful completion and allows for easy instant capturing of issues, immediate reporting, tasking and message broadcasts with questions and feedback options
Mobile App
Walkabout is available on Android & iOS
Devices
Walkabout is available on Desktop, Tablet & Mobile phone
Accountability – Employee Integration & Management
Give each manager and team member access to their area of accountability
Simplicity & Flexibility
The key is in the simplicity & flexibility: Since there are multiple components to an organisation and each are unique, Walkabout's flexible design adapts to your organisations structure and needs.
Rigid Organisation Structure Eliminated
Function Definition:
Two ways to define employee function
Functional Area (Department / Team):
Teams of employees who have similar skills and expertise.
This is also referred to as the department the individual forms part of.
Function (Job Title) :
A core process or set of activities carried out within a department or
areas of a company.
This is also referred to as an individual’s job title
Site / Location Allocation
:
Employees can be assigned to multiple locations / sites and select the location they require & interact accordingly
Reporting Structure
:
Employees can report to multiple individuals irrespective of their functional area
Focus Employee Integration & Management
Identify duties and processes to be followed
Each Manager / Team Leader can assign duties & processes to their respective team members
Duties
Actions & requirements that one is to perform as part of one's job
Job Cards (Processes)
Step-by-step template of items to be followed for successful completion
- Define and Assign Duties
- Set-up Duties Periodically according to how often the duty should be Performed
- Configure Duty Frequencies for duties to be actioned multiple times per Period
- Attach Job Card / Process with Checklists to be followed when Performing duties
Add an Assessment to a duty to Evaluate Performance
- Define Topics and Items / Instruction to be followed and Checked off
- Job Card Referencing Options
- Proof Mandatory Options
Standards
Set standards by assessing productivity & quality
Evaluate, Measure & Track Performance and Outcomes
FEATURES :
- Define Assessment Topics & Criteria
- Determine Pass Rates
- Customise Assessment Scales
- Define Weightings for Assessment Topics
- Assessment Referencing Options
- Proof Mandatory options
Reporting
Track Progress & Improvement with Flexible Reports
Improve Management Effectiveness, Responsiveness to Issues & Resource Efficiency
Identify
Identify Barriers, Priorities and Opportunities for Improvement
Understand
Understand WHY situations occur & make predictions
Review & Improve
Make Informed Decisions
My Area Dashboard
Site Assessment Report
Issues
Report issues for immediate action
FEATURES:
- Issues can be Escalated to Multiple Parties
- Priority Status Selection
- Push Notification Alerts
- Issues are transferable
- Includes a full timeline and details
- Images and documents can be attached for proof
Tasks
Create Tasks to plan, streamline and optimise work & workloads
Use Tasks to Plan, Monitor & Track Servicing Jobs / Projects
FEATURES :
- Assign tasks to individuals or multiple parties
- Add a Priority Status
- Attach media
- Select parties to get notified when sub-items are completed
- Add details and comments
- View comments and progress throughout
Communication
Communicate important information with message broadcasts or ask questions to get valuable feedback.
- Broadcasts can be sent to the entire company or specific parties can be selected to receive a broadcast
- Images and Attachments can be added to broadcasts
- Question can be included in a broadcast
- Yes / No
- Multiple Choice
- Multiple Select
- Rating
- Text
Start individual or group chats and discuss in real-time.
Compliance goes beyond repetitive training and requisitioning
Compliance needs to be embedded into an organisations workflows to set the foundation and expectations for behaviour
How do you know that each component of your organisation is running optimally?
Clear Objectives & Measurements
- Well Documented Repeatable Processes and Workflows
- Well Defined Criteria and Assessments
Detailed Reporting & Reliable Insights
- Result Tracking
- Accountability for Performance
- Development plans for teams and individual’s Performance and Improvement
Predictable Execution & Consistent Outcomes for Diagnostic Analytics
- Understand WHY situations occur and make Predictions
Identify Barriers, Priorities and Opportunities for Improvement
FAQs
Most frequently asked questions and answers
It ensures your workforce is organised, efficient and effective by keeping everyone focused and engaged on what’s really important. It also helps with identify barriers, priorities and opportunities for improvement to ensure faster execution, effective delivery & better results!
Improved productivity and quality will have a direct effect on saving time and money.
A step-by-step template of items and details required to be followed for successful completion of a job. While a job is in progress, the individual performing the job completes items and details pertaining to the job and provides information regarding the work done.
Yes, create your own job card templates with comments and proof mandatory options
- SAVE TIME & INCREASE EFFICIENCY: all the information about the job is quickly accessible, easy to action and report on using a mobile phone, tablet, laptop or desktop device.
- SAVE MONEY: There is no need to spend additional money on printing job card books anymore.
- Job cards help with process management & compliance
- Job cards can be used to digitalise: Driver log books, Service inspection & completion forms, Receiving / dispatching forms and much more
Walkabout is available on Desktop, Laptop, Tablet & Mobile.
- Job card image capturing for proof mandatory items.
- Broadcast messages with question and answer options allow effective communication and quick feedback.
- Issue escalation and timeline overview help issues get resolved faster.
- Chats allow individuals and groups to communicate quickly. It is especially useful for geographically separated teams to ensure everyone feels included and are able to be part of a ‘discussion’ or ‘brainstorming session’ and have their say within a chat.
- Assessments on the mobile app can be done anywhere so you are not restricted to your desk. This is very helpful for sales van rides with managers so they can assess the salespersons selling or demo skills. It’s also great for managers to do site or store inspections with an assessment.